Every week or so, I need to reset my cable modem because it will have lost it's DHCP address and won't pull a new one via refresh. In order to get it working again, I have to disconnect the cable from ...

Is your cable modem dead? You're not alone. Nearly a million subscribers to Excite@Home's cable-modem service (which is sold by companies such as AT&T Broadband and Comcast) lost their high-speed ...

For the last couple of weeks I've had "hiccups" every other day or so in my internet connection (Comcast with a Motorola SB5100 modem). I look over at the modem and the "Send" light is usually ...

If the Windows Network Diagnostics report displays the message The connection between your access point, router, or cable modem and the Internet is broken after you run the Internet Connections ...

I was recently speaking to a friend who said that her home internet goes down at least once per day. She wanted to know if anything could be done to prevent it. I asked what she did now, and she said ...