Issuing veterans’ benefits claims and even simply supplying a citizen with a building permit or license shouldn’t be enormously time-consuming processes that frustrate everyone involved. Unfortunately ...

As a veteran of the IT industry, I’ve seen several “next big things” come and go. Some trends, such as cloud computing and AI, successfully made the leap from hype to reality. Many others—remember ...

During a recent session of the International Legal Technology Association’s annual ILTACON conference, audience members were asked whether their eDiscovery and case management processes were aligned.

When embedded within a case management framework, Agentic AI can detect subtle anomalies, highlight inconsistencies, and surface patterns traditional systems miss.

The Internal Revenue Service is gearing up to deploy a more modern taxpayer case management system in December, starting with the customer support area of its Exempt Organizations unit and eventually ...

TOPEKA, Kan. (KWCH) - The Kansas judicial branch is beginning to restore the Kansas eCourt case management system starting with three judicial districts on Wednesday and a plan to onboard the ...

Brown University Center for Gerontology and Health Care Research in Providence, Rhode Island. He serves as principal investigator for the evaluation of The Robert Wood Johnson Foundation's AIDS Health ...