I was educated and trained that continuous improvement is a philosophy centered in service -- so much so, that if a process failed, you (as leadership) were to apologize to the employee and solicit ...

A continuous quality improvement program, based on Lean concepts and including architectural, managerial, and organizational features, allows the emptying of emergency department corridors and the ...

United States manufactures have incorporated many methods of cost reduction and efficiency for 35 years. Most of these programs are identified by three-letter acronyms like MRP, JIT and ERP. Others ...