HUNTSVILLE, Ala. (Feb. 5, 2015) -- Everyone has ideas about what is wrong, what could be done differently and how they might fix problems in their work areas. They just might not know how to go about ...

In a profession where we never seem to have enough people to accomplish our mission, we have been directed to reduce our workforce without reducing responsiveness. This mandate creates an incredible ...

Continuous process improvement can benefit all aspects of life — from personal New Year’s resolutions to complex drug development. In a world where two-thirds of planned improvement initiatives fail, ...

Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

There are a variety of ways that technology-driven automation can be a strategic capability. One is through the integration of large-scale automation with a program of continuous process improvement.

Benchmarking is a systematic approach to analyzing processes. It can be used in process improvement to measure performance. Further, it can be used to promote and address cultural changes within an ...

The concept of continuous improvement (CI) and—more specifically under the umbrella of CI—programs such as total productive maintenance (TPM), world class manufacturing (WCM), and lean are certainly ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

There is a common lean phrase, “Bad systems beat good people.” Sometimes it is attributed to Dr. W. Edwards Deming although it isn’t actually his quote. I’ve used it for 20 years but couldn’t tell you ...