The revenue cycle is ripe for digitalization and alignment with other core health system functions — and making the right changes can have a positive impact on the patient experience. During Becker’s ...

Educating patients on how to navigate the billing process is essential in creating a positive patient financial experience. April 23-29 is patient experience week, and HealthLeaders is helping to ...

The Change Healthcare cyberattack wreaked havoc throughout the healthcare industry, but it served as a catalyst to accelerate a strategic shift at OhioHealth. The Change Healthcare cyberattack in ...

Hospital leaders are increasingly prioritizing patient satisfaction, understanding that the experience of the patient impacts hospital finances, reputation and physician satisfaction. But one of the ...

UConn Health boosted its ROI in the revenue cycle by improving the patient billing and payment experience. Sarah Ginnetti, associate vice president for clinical revenue cycle at UConn Health worked ...

One of the most severe issues facing long-term care patients is rehospitalization. Over 20% of nursing home residents are readmitted to the hospital within 30 days of discharge, a cycle that often ...