Cisco and IBM mutual customers will be able to access a single helpdesk for the vendors' products under plans for combined support services. IBM's managed maintenance solution for Cisco products will ...
Martin LaMonica is a senior writer covering green tech and cutting-edge technologies. He joined CNET in 2002 to cover enterprise IT and Web development and was previously executive editor of IT ...
Cisco Systems Inc. and IBM Corp. are expanding a cooperative support offering from the U.S. to 46 other markets. Through the offering, called Managed Maintenance Solutions (MMS) for Cisco Products, ...