The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...
LAS VEGAS--(BUSINESS WIRE)--TimelinePI, the innovation leader for Intelligent Process Mining™, today announced it has received certification of its application with ServiceNow, available now in the ...
Leveraging industry best practices and ICCM's leadership in IT service management solutions, OpenText announces the immediate, global availability of OpenText Assure for ITSM, the latest process ...
IRVINE, Calif.--(BUSINESS WIRE)--Ingram Micro Commerce & Lifecycle Services’ ITAD group today announced a new IT Service Management (ITSM) integration between its industry-leading BlueIQ asset ...
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