In the competitive world of online casinos, operators constantly seek ways to reward and retain their most dedicated players.

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Loyalty programs have evolved far beyond their humble ...

New data shows loyalty programs are valuable tools for developing strong customer relationships. Here’s how to create an effective one. A successful loyalty strategy offers customers tangible value ...

Carnival Cruise Line will launch its new loyalty program with new features, new ways to earn status, new reward categories and a new name: Carnival Rewards. The new program will take effect in June ...

Personalization wins loyalty. Loyalty programs thrive on real-time data and AI-driven insights, which help create tailored rewards that drive deeper customer connections. AI powers smarter rewards. AI ...

Subway is reviving a name many customers haven’t heard in more than 20 years. The sandwich chain just relaunched Sub Club, a well-known and popular fast-food loyalty program from the 1990s and early ...

Carnival Cruise Line unveils controversial new loyalty program originally appeared on Come Cruise With Me. Although change is rarely easy, it’s essential to grow. Many forward-thinking companies ...

Photo Credit: Alaska Airlines' new livery on its Boeing 787 Dreamliners is inspired by the northern lights. Alaska Airlines Alaska Airlines launched a combined loyalty program with Hawaiian Airlines ...

A Cruise Industry First, the Program will Introduce a Points-Based System Featuring Personalized Perks and New Ways to Earn Status, Including Credit Card Spend MIAMI, June 18, 2025 /PRNewswire/ -- ...