Consistent procedures increase your odds of performing consistent, high-quality work. A Standard Operating Procedure, or SOP, is a document that provides step-by-step instructions on how to perform a ...

As a busy small business owner, it’s tempting to think, “Oh, I’ll get around to documenting standard operating procedures later. I’ve got other priorities now.” But take it from me, lovely, ...

Maintaining written operational procedures establishes the specifics of the procedures in written form as they were developed and intended to be followed. Without the written word, even if the ...