Dear John: You are my last resort. I am trying to get a refund from Optimum/Altice. I have attached paperwork regarding all of my efforts. My daughter and I are on the account together. While she was ...

Posts from this topic will be added to your daily email digest and your homepage feed. is The Verge’s executive editor. He has covered tech, policy, and online creators for over a decade. People ...

Jan. 17—PRINCETON — Southern West Virginia television viewers are asking why a cable television provider has removed local channels from its offerings and are urging the company to bring them back.

If you’re a cable customer, over time, equipment breaks and you need to replace it. Other times, a box might be outdated, so you exchange it for a newer cable box. Cable providers will usually give ...

WEST MILFORD — A flood of grievances over what residents are calling spotty cable and internet service is pushing the mayor to dedicate a portion of the town’s website to fielding complaints for ...

The New York Knicks' playoff bandwagon has Optimum customers back on board. The cable provider and MSG Networks agreed to a new carriage deal on Saturday, ending the cold war between the two sides ...

A Long Island City, N.Y., cable television provider that serves 28 Connecticut municipalities has removed WTNH from its channel lineup. Altice USA removed the New Haven-based ABC affiliate from the ...

Optimum cable customers in Morris County were startled Thursday by blue-screen interruptions in their regular television programs announcing an "emergency" that turned out to be a false alarm. The ...