Benchmark bonds set performance standards for other bonds. This article covers their definition, operation, and examples that ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Organizations are under increased pressure to meet customers’ growing demand ...

Operational benchmarking is a term that refers to research into common characteristics among call centers that represent a variety of industries. In this article, we provide an introduction to this ...

Wednesday, the MLCommons, the industry consortium that oversees a popular test of machine learning performance, MLPerf, released its latest benchmark test report, showing new adherents including ...

This question made me recoil, and I felt my body tense up. I heard it twice in a short period of time at two different organizations. In both cases, the question led toward the same outcome: ...

Last week’s alert discussed the growing trend toward including performance measures in contracts between hospitals and anesthesia groups. We identified clinical quality, efficiency and patient ...

If the last two years have taught us anything, it's that preparing for the unexpected should be part of your strategy from now on. That can mean having the tools in place to shift priorities at a ...

Measuring portfolio performance involves monitoring and analyzing returns, allocation, risk, and other elements. There are several metrics that an investor may choose from to gauge the progress of ...