I spent several days this week talking about project governance and failure to a Master's class in strategic project management at University College London (UCL), one of the top schools in the UK.

If your business is to achieve benefits from a new business system, executive management must define a framework for handling the project. A friend of mine, paraphrasing an old Gartner review on ...

Innovating citizen services is moving to the top of every state CIO’s agenda. Why? Because citizen wants to engage with state agencies services as easily as they navigate purchases on their Amazon ...