Jon Sievert says he gets many different answers when he asks people to describe lean: tightening the belt; doing more with less; reducing inventory; cost-savings program; waste elimination; quality ...

The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

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Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

Patient safety is a top health care priority, but determining how to consistently ensure highest quality can be a complex process that doesn't always provide a clear path toward action. Confronting ...