An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

Safety procedures are an important internal control. Small businesses use safety procedures to ensure owners and employees do not injure themselves or customers during business operations. Certain ...

The goal of this publication was to provide a protocol for development of standard operating procedures that would serve as a complement to the Chemical Laboratory Safety and Security: A Guide to ...

The firefighter will demonstrate a basic knowledge of standard operating procedures as a means of positioning and utilizing apparatus and personnel in a variety of common structural fireground ...