Austin is Co-Founder and CEO to Outfield a CRM company that focuses on leveraging game theory to drive CRM adoption and sales productivity. While the word “gamification” is a 21st-century addition to ...

Remember a few years back when everybody (and I mean everybody) was trying to “gamify” their learning content? In this hyperconnected, short-attention-span world of ours, gamification was seen as a ...

I’ll be the first to admit that gamification sounds gimmicky, and frankly I’m not a fan of the term. But in 2014, sales gamification–which we define as the application of competition and leaderboards ...

There's a common misconception that the first quarter of the year is a period of time when you can briefly relax. That's not the case, however--especially in sales. It's essential to maintain sales ...

Nobody was prepared when the pandemic hit in early 2020. But those who were prepared the least were people whose jobs largely depended on face-to-face relationships, and this includes sales reps. Fast ...

When gamification was just starting to catch on several years ago, I recall sitting next to the CMO of my then-company at a Gartner conference session. The presenter walked the audience through the ...

Advances in technology — including speech analytics, metrics, a wider array of scrabble data, and perhaps even big data — are making gamification a must-have tool in customer relationship management, ...

Looking to boost user or customer engagement with gamification software? Use our buyer's guide to choose the best gamification platform for your business. Most of us are familiar with the leaderboards ...

It can be easy for employees to get burnt out or feel unmotivated, especially in the sales industry. Whether it comes from a lack of incentives, unclear goals, or focus –– a lack of motivation among ...

Nobody was prepared when the pandemic hit in early 2020. But those who were prepared the least were people whose jobs largely depended on face-to-face relationships, and this includes sales reps. Fast ...