MINNEAPOLIS--(BUSINESS WIRE)--AVI Systems, the largest global audiovisual and unified collaboration systems integrator, today announced its new Enterprise Service Management Program designed for large ...

The pace of change and impact on organizations is accelerating. Two-thirds of CEOs say their businesses are experiencing significant disruption*. These disruptive forces — including supply chain ...

Lincoln Trail College at Robinson, Illinois will begin offering a new microcertificate that will help train people to better serve customers in January. The new Customer Service Management program is ...

While the recession has prompted many companies to put IT projects on hold, MasterCard Inc. moved ahead with plans to create an IT service management program aimed at improving service delivery and ...