The internet can seem like a dangerous place, with all manner of hazards waiting to disrupt your business. Newspapers regularly report on all kinds of online attacks: With news like this, it’s ...

Three years ago, I spent most of my time helping build the business case and doing interoperability testing. These days I spend more time on training and support, along with International and Skype ...

The devil's in the details--and there are lots of details. Our Enterprise Connect SIP Trunking Tour made its next-to-last stop in San Francisco on Wednesday, and much of the discussion came down to a ...

I’m trying to get info from a supplier and they are insistent that a trunk is a 1 to 1 with a call. Now I am 99.999% sure he's wrong, but before I tell him so I wanted to make sure someone who knows ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...