SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the line is already at ...

POLK COUNTY, Fla. - A call to the police took a surprise turn for a Frostproof resident late Monday night. It started around 11:15 p.m. on January 26, when 68-year-old Anthony Dwayne Milby dialed 911.

A Seattle woman waited more than 10 hours for a nurse-ordered ambulance, raising concerns about the city’s 911 nurse triage ...