Complexity and the volume of knowledge have exceeded the individual's ability to deliver the benefits of that knowledge correctly, safely and reliably. The accounting profession is no exception, but ...

Flight travel follows a predictable pattern. We start seated on the ground and rise to a comfortable cruising altitude of 25,000 to 30,000 feet before assuming our descent and landing. Long before the ...

For reasons likely to remain obscure, October 30 is Checklist Day. But while the origins of this observance may be a mystery, the value of checklists is clear: They help us organize our time and break ...

My friend Dr. Bob Spiegel, the chief medical officer at Schering-Plough (SGP), just sent me an amazing article from titled "The Checklist" (Atul Gawande, Dec. 10, 2007), which describes the ...