Across organizations of all types, manager training is broken. To start, many managers don’t get any training at all. According to a 2018 study by West Monroe, a digital consulting firm, 59% of ...

Geoff was pumped when he was promoted to his new job as a manager in the Customer Service Department. He had earned it with great results; customers loved him, he solved problems faster than his peers ...

STOW — Thirty-seven fire service leaders from throughout the state have graduated from the Massachusetts Firefighting Academy’s Chief Fire Officer Management Training Program. In a press release, ...