Discover how contact center managers can use gamification strategies - from points and leaderboards to badges and team challenges - to boost agent engagement in training, accelerate skill adoption, ...

A serious Windows 11 bug cripples PCs, Microsoft shares details about the next Xbox, and other stories in this week's ...

Mayor John Kahl of East Peoria discussed the city's development successes, proposed budget, and the Par-A-Dice Casino Hotel ...

Professor Nilanjana Sen has touched many milestones in academia, from topping university to commanding sighted students, and ...

Here's my unfiltered diary of swiping through Hinge's finest algorithmically-coached weirdos, and my very public breakup with ...

Fears that choices pertaining to land conversion may turn public areas into speculative real estate while avoiding significant public engagement are reflected in recent protests, fasts, and ...

Pictory, a leading provider of AI-powered video-creation, launched Pictory 2.0, now a fully integrated AI video platform. Designed for content creators and businesses, it enables the creation and host ...

AI washing is when firms claim to use advanced AI but rely on basic automation, exaggerate results, or present tools as fully ...

The simple act of saying thank you seems so basic. But the impact of something so basic can be extraordinary,’ writes Andy Freed in Lead like The Boss ...

The joke is back already — and generative AI has flipped the script. Academics at UC Berkeley’s Haas School of Business have been doing ethnographic research into how technology workers are using ...

Don’t buy the hype.

Shares have been hammered by AI fears, but there’s a different story to be told: Microsoft has spent years preparing for this moment.