Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

eLuminous Technologies transformed a Tier-1 Indonesian ISP’s legacy CRM into a unified ServiceNow platform, automating customer onboarding, billing, and incident management while providing real-time ...

While both of these software leaders' stocks have been beaten down, one company has much better growth prospects than the ...

At GTC 2026, Nvidia launched its Agent Toolkit, signing Adobe, Salesforce, SAP and 14 others in a major push to power ...

Is the Great Software Stock Rout over? It's too soon to say, but some titles in the category enjoyed a bit of a comeback ...

On Tuesday, Cohesity and ServiceNow NOW announced a strategic partnership to improve resilience and recovery for enterprise artificial intelligence agents. Partnership Targets Enterprise AI Resilience ...

BNP Paribas analyst Stefan Slowinski upgraded shares of ServiceNow to Outperform from Neutral.

Adoption Reality - 40% of ServiceNow's enterprise customers have already activated AI Agent features - 60%+ market share ...

AccuKnox, a leading Zero Trust Cloud-Native Application Protection Platform (CNAPP), today announced that Yoma Fleet, a premier fleet management and leasing company in Myanmar, has selected AccuKnox ...

AI Knowledge Sources allows ChurnZero's 'digital teammates' to learn every detail and best practice within company knowledge bases.

With a vast array of customer relationship management (CRM) solutions available, choosing the right platform with the features your business needs is crucial. CRM software can track leads, monitor ...

The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.