Are your CSRs truly helping customers, or are they spending half the day handling calls that should never reach them?

As Arizona lawmakers look to address constituent concerns over data center growth in the state, water usage is increasingly fading from the conversation. Republican and Democratic legislators ...

BOONVILLE — The Boonville Life Center is seeking community input. They will be hosting a ‘community conversations’ event on Saturday, March 7, from 10 a.m. until 12:30 p.m. at the Boonville ...

EL PASO, Texas (KFOX14/CBS4) — El Paso County Judge Ricardo Samaniego is weighing in on several major issues facing the county, from proposed data center guidelines to immigration detention and ...

Call HR, a new video podcast hosted by Michelle Volberg, CEO of Twill, launches today across YouTube, Spotify, and Apple Podcasts. The show features candid conversations with senior HR and talent ...

WASHINGTON—The highly classified whistleblower complaint against Director of National Intelligence Tulsi Gabbard is related to a conversation intercepted last spring in which two foreign nationals ...

Re: A response to: Pat Hickey, "Does Nevada need all the data centers?" in RGJ Dec. 30, 2025. As interest in data center development grows across Northern Nevada, it is natural for people to have ...

The president brushed aside the norms of international diplomacy when he targeted narcoterrorists, fought with European allies and bombed Iran. As part of our video series on Trump’s second term, The ...

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

Gregory Bovino, the Border Patrol field leader, made disparaging remarks in reference to the U.S. attorney in Minnesota, an Orthodox Jew, people with knowledge of the phone call said. By Ernesto ...