GPT-5.4 is also more reliable, producing 18% fewer errors and 33% fewer false claims than GPT-5.2, according to OpenAI.

My LLMs pair incredibly well with these tools ...

OKX introduces a native AI layer on OnchainOS for developers to build autonomous agents that trade, pay, and operate across 60+ networks.

Earlier this month, Telefónica and Nokia announced a collaboration to test how AI software agents could support the use of network APIs, as part of the GSMA Open Gateway initiative.

AI and automation are reshaping contact centers into adaptive, intelligence-driven environments. As enterprises prioritize scalability, personalization, and operational efficiency, agentic AI is ...

Based on employee feedback, CallMiner continues to rank among Massachusetts' best employers and stands out for work flexibility, comprehensive benefits, and more “Business success is built on the ...

CallMiner recently announced advancements to its agentic artificial intelligence (AI) framework, interconnecting analytics and automation workflows across the entire platform. According to company ...

AI has entered the CX mainstream, but organizations are struggling to turn bold investments into measurable value. Despite widespread deployment, operational challenges and fragmented governance ...

CallMiner’s annual CX Landscape Report finds that organizations still finding their footing when it comes to artificial intelligence (AI) readiness even as adoption is becoming more mainstream as many ...

In a joint Opus Research and CallMiner webinar, Opus Research VP and lead analyst Ian Jacobs and CallMiner product marketing manager Megan Keup discussed the role of empathy in automated and ...

Let's be honest, we're all drama queens sometimes. Whether you're texting your bestie you're “literally dying” over the latest celebrity gossip or declaring on social media that Monday mornings are ...