This paper aims to: 1) synthesize current evidence on generative AI chatbot interventions targeting mental health issues, 2) quantify the effectiveness of these interventions via a meta-analysis of ...

The efficacy differences between LLM-based and rule-based chatbots have not been systematically evaluated, with few studies directly comparing the two, and existing meta-analyses have notable ...

Does media coverage reflect the true risks of generative AI for our mental health? Our team recently led a study examining how global media are reporting on the impact of generative AI chatbots on ...

The US Army is developing AI models trained on data from real missions, with the goal of deploying a chatbot specifically for soldiers. “We have all of these lessons learned from missions like the ...

While chatbots like Claude and ChatGPT can help narrow the information divide between patients and providers, they can also dispense flawed advice. By Sarah Kwon As chatbots become a fixture in ...

Add Yahoo as a preferred source to see more of our stories on Google. Photo Credit: iStock Utah recently gave an artificial intelligence chatbot the authority to serve as a psychiatrist and prescribe ...

This Pew Research Center report looks at Americans’ views on health information and how they view their own health. Pew Research Center does research to help the public, media and decision-makers ...

Journal Editorial Report: The week's best and worst from Kim Strassel, Kyle Peterson, Allysia Finley and Dan Henninger. Photo: Damian Dovarganes/Associated Press A federal judge in Manhattan ruled in ...

All chatbots are engineered to have a persona or play a character. Fulfilling the character can make bots do bad things. Using a chatbot as the paradigm for AI may have been a mistake. Chatbots such ...

“I hate AI customer service chatbots,” Carmen Smith of Campo, California, told CNBC. She’s not alone. Nearly one in five consumers who’ve used AI for customer service saw no benefit from the ...

OpenAI's (OPENAI) ChatGPT and DeepSeek (DEEPSEEK) continue to lose share in the chatbot mobile market in the U.S. as competition increases, according to data from Apptopia. ChatGPT has lost market ...