Most healthcare call centers still evaluate agent performance using narrow, speed-focused metrics, despite industry data ...

The Board of Douglas County Commissioners business meeting became heated, with anger over the recent removal of general public comment and a resolution committing tax dollars to sheriff's deputies' ...

Public comment stretched nearly three hours during a council meeting in McCandless, Allegheny County, as council discussed a proposed resolution that would ensure local police don't cooperate with ...

Champions Day at Ascot last year was labelled "a triumph" by departing chair Tony LanghamCredit: Edward Whitaker (racingpost.com/photos) After a decade helping to ...

ALTON — Alton City Council members were presented Tuesday with a resolution to change the rules regarding public comment, and they expressed major disagreements. The result was that council members ...

The Alton City Council has begun the process of considering reducing the amount of time speakers have during the public comment portion of its committee and council meetings. A resolution was ...

RICHMOND, Va. (7News) — A Virginia judge ruled Tuesday that a proposed constitutional amendment letting Democrats redraw the state's Congressional maps was illegal, potentially foiling their efforts ...

I usually read stories on the front page from my phone without signing in, and since the swap to the new forums, I have been rather frustrated that images in the front page comments are highly ...

Mohammad Fathali, Ambassador of Iran to India, on Saturday expressed Tehran's "sincere gratitude" to the Indian government for its "principled and firm support" while voting against a resolution which ...

WEST PALM BEACH, Fla. (CBS12) — Rep. Lois Frankel (FL-22) announced Tuesday that she is supporting a House resolution to impeach Department of Homeland Security Secretary Kristi Noem, citing what she ...