In global contact centers, many agents operate in English as a second language while serving customers across diverse accents and dialects. Even when audio quality is high, comprehension gaps can ...

Krisp Co-founder and President Arto Minasyan, who is Armenian, said he has seen the effects first-hand. “I know what it feels ...

Krisp today introduced Listener-side Accent Conversion, a real-time, voice AI technology designed to improve how accented English is understood in live conversations. The system operates on-device in ...

Production-validated SDK enables CX platforms to embed multilingual voice directly into live customer conversations Krisp today announced the launch of its Voice Translation SDK, enabling CX platform ...

Quadratic regression is a classical machine learning technique to predict a single numeric value. Quadratic regression is an extension of basic linear regression. Quadratic regression can deal with ...

Malicious JavaScript code delivered by the AppsFlyer Web SDK hijacked cryptocurrency, potentially in a supply-chain attack.

Krisp raises the bar in the AI note-taking market by going beyond transcription and summaries. While most tools document meetings after they happen, Krisp improves how conversations sound in real time ...

B.C. Cancer is looking to integrate exercise into its recovery program for cancer patients as soon as they're diagnosed, with one Kelowna doctor saying that research has shown that "prehabilitation" ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...

Investment platform Kraken continues to move forward with user-centric updates that enhance accessibility and financial ...

NBCU Chief Marketing Officer Jenny Storms celebrates the studio’s Legendary February branding push at TheWrap’s Brand Integration Breakfast ...