The Claude API can automate customer support, document processing, and content workflows at scale. Here's how businesses are actually using it in 2026 — with real examples.

A few minutes with a chatbot may be enough to make it seem more mind-like. New research explores why humans start seeing ...

Following controversies surrounding ChatGPT, many users are ditching the AI chatbot for Claude instead. Here's how to make the switch.

AI chatbots may facilitate dangerous behaviors by children and adolescents, but most parents are poorly prepared to protect them.

People are revealing sensitive personal information to A.I. chatbots — including plans to commit violent acts.

Mahdi and his team found several communication problems. People often didn’t give the chatbots the necessary information to ...

As AI chatbots like ChatGPT, Google Gemini and Microsoft Copilot get better at engaging in conversation and picking up on emotional cues, millions of Americans are interacting with them in everyday ...

ChatGPT Health — OpenAI’s new health-focused chatbot — frequently underestimated the severity of medical emergencies, according to a study published last week in the journal Nature Medicine ...

Florida incentivizes hunters to eliminate invasive Burmese pythons through programs offering cash rewards. The invasive snakes, numbering in the tens of thousands, disrupt the Everglades ecosystem by ...

A deeply humbling investigation.

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

The chatbot told Small she was living in what it called "spiral time," where past, present and future happen simultaneously.