When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

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Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

A customer’s story of buying a used car and finding major, unexpected mechanical problems. This is a crucial lesson in what to look for before you buy. 5 arrested in deaths of Robert De Niro's ...

Plaintiff filed a complaint to recover no-fault benefits for health-related services rendered. The motor vehicle collision occurred in New York, but the vehicle's insurance policy was issued in ...

Amazon, like many retailers, is pretending it doesn’t know how consumers prefer their customer service. The e-commerce giant posted second-quarter financial results revealing overall sales of $167.7 ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Aflac’s customer data has been breached in the latest cyberattack on the US insurance industry – potentially jeopardizing Social Security numbers, insurance claims and health information, the company ...

Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

Which insurance companies made consumers the least happy in 2024? American Bankers Insurance most angered homeowners last year, and Infinity Insurance, an affiliate of Kemper, earned the worst rating ...