Tophatter is a new kind of eCommerce platform that uses AI technology to custom-tailor shopping experiences for individual users. We also make shopping fun by "gamifying" the shopping …

Tophatter Seller Protection does not cover reports of missing quantity or accessories, or missing orders within a combined shipment. You can avoid disputes by promptly shipping any missing …

Auctions live online. Tophatter is the world’s most entertaining live auction site featuring unique items at exclusive prices. Buy now or save more at auction.

卖家必须履行订单，标记订单发货状态、输入有效追踪单号，并使用Tophatter平台接受的物流承运商服务和选择正确的物流服务类别。 平台会将订单跟踪信息自动发给买家，以便买家跟踪包 …

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答：根据卖家设置，最长至5天内需要发货（preparing to ship）。如果超过时间未发，买家端可以发起争议，需尽快回复。付款后的第13天仍未发货，系统自动退款；卖家承担相应责任费用。

所有退款申请会根据平台设计的退款流程代为处理，不需要卖家额外处理。 平台也会对买家账户进行考核，密切监控退款异常的账户，最大程度降低买家滥用退款政策的情况发生。 根据退款 …