"By leveraging Cresta's generative AI-powered solutions, we're enhancing sales effectiveness, streamlining post-call processes, and empowering our agents to focus on what matters …

Dec 9, 2025 · Cresta generative AI for contact centers is revolutionizing customer experience and call center efficiency. Learn more about our company and products here.

Nov 19, 2024 · I’m excited to share a major milestone in Cresta’s journey today: we’ve secured $125 million in Series D funding, co-lead by World Innovation Lab (WiL) and QIA, with …

Cresta makes business radically more productive by using Artificial Intelligence (AI) to help sales and service teams unlock their full potential.

Jan 23, 2025 · Cresta’s platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and …

Cresta Automation Discovery pinpoints which contact center conversations are ready for automation. It combines data on flow complexity, conversation volume, and resolution rates to …

Turn customer conversations into better business decisions with Cresta Insights. Surface AI-powered data that informs strategy, suggests actions, and improves critical results.

Cresta, the leading contact center AI platform for human and AI agents, is now available on Google Cloud Marketplace, providing organizations with greater flexibility and cloud …

Apr 7, 2023 · Since its inception in 2017, Cresta has been on a mission to transform the contact center industry with its groundbreaking generative AI platform. And it's safe to say that the …

"By leveraging Cresta's generative AI-powered solutions, we're enhancing sales effectiveness, streamlining post-call processes, and empowering our agents to focus on what matters …